TERMS AND CONDITIONS
Effective Date: 2024-12-31
MIQ FITNESS
This Terms and Conditions document (hereinafter referred to as the “Agreement”) is drafted in compliance with Indian laws, including but not limited to the Indian Contract Act, 1872, the Consumer Protection Act, 2019, and the Information Technology Act, 2000. MIQ Fitness (“Service Provider,” “we,” “us,” or “our”) and the client (“Customer,” “you,” or “user”) agree to the following terms and conditions regarding the provision of fitness and sports services. By accessing or using our services on www.miqfitness.com (the “Website”), you agree to the terms of this Agreement.
1. SUBJECT OF THE AGREEMENT
1.1 MIQ Fitness agrees to provide fitness services, including access to fitness programs and personal training, in accordance with the terms of this Agreement.
1.2 The Customer agrees to pay for and utilize the services provided, as per the terms of this Agreement and the specific conditions listed on the Website.
1.3 This Agreement constitutes an electronic contract under the provisions of the Information Technology Act, 2000, and is legally binding upon full and unconditional acceptance by the Customer, evidenced by payment and registration on the Website.
2. SERVICES OFFERED
2.1 Services include:
- Access to fitness programs (online or offline).
- Personal training sessions.
- Other services listed on the Website.
2.2 Access to purchased programs will be valid for the duration specified for each specific program at the time of purchase. The validity and access details for each program will be clearly mentioned on the Website or communicated to the Customer before the purchase.
2.3 The Customer agrees not to share program materials or personal account details with third parties.
3. DISCLAIMER OF LIABILITY FOR EXERCISE ACCURACY
3.1 The exercise demonstrations provided in the form of videos, images, or textual guides may not always be completely accurate or applicable to individual needs. 3.2 Customers are advised to cross-check the correctness of exercises and techniques with a qualified fitness professional or trainer before following them.
3.3 If the Customer has physical disabilities, limitations, or pre-existing medical conditions, participation in any program offered by MIQ Fitness is entirely at their own risk.
3.4 MIQ Fitness, its owners, and service providers shall not be held responsible for any incidents, injuries, or adverse situations arising out of the Customer’s participation in the programs or use of provided materials.
4. CUSTOMER RESPONSIBILITIES
4.1 The Customer agrees to:
- Provide accurate personal information during registration, including name, email, and contact number.
- Make timely payments for selected services.
- Use the services for personal, non-commercial purposes only.
- Avoid sharing, reproducing, or distributing program materials without prior written consent from MIQ Fitness.
4.2 Non-compliance with these terms may result in service suspension or termination without a refund.
5. RIGHTS AND OBLIGATIONS OF MIQ FITNESS
5.1 MIQ Fitness Obligations:
- Ensure the quality of the services provided.
- Protect the personal data of customers in compliance with applicable data protection laws.
5.2 MIQ Fitness Rights:
- Unilaterally update or amend the terms of this Agreement by publishing changes on the Website.
- Set or modify service prices.
- Refuse refunds in cases of non-compliance with this Agreement.
6. REFUND POLICY
6.1 Refunds for fitness programs other than personal training are not permitted under any circumstances. 6.2 Refunds for personal training programs are subject to a mutual agreement between MIQ Fitness and the Customer. MIQ Fitness reserves the right to make the final decision based on what is fair and reasonable for both parties. 6.3 To request a refund for personal training:
- The Customer must contact us using the contact us form provided on the website with the payment details and a detailed explanation of the refund request.
- Refund decisions will be communicated within 10 business days.
7. PRICING AND PAYMENT
7.1 Service prices are listed on the Website and may be updated by MIQ Fitness at its sole discretion.
7.2 Payment must be made via approved methods on the Website.
7.3 Once a payment is made, it cannot be canceled except in cases explicitly stated in this Agreement.
8. LIABILITY AND INDEMNIFICATION
8.1 MIQ Fitness is not liable for any loss, injury, or damages resulting from improper use of services, non-compliance with program instructions, or inaccuracies in exercise demonstrations.
8.2 The Customer agrees to indemnify and hold MIQ Fitness harmless from any claims, damages, or liabilities arising from misuse of services, violations of this Agreement, or participation in programs despite physical limitations.
9. TERMINATION
9.1 MIQ Fitness reserves the right to terminate or suspend services in cases of non-compliance with the terms of this Agreement.
9.2 Customers may terminate their use of services by providing written notice to MIQ Fitness. However, termination does not entitle the Customer to a refund unless explicitly agreed upon under the terms of the refund policy.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1 This Agreement shall be governed by the laws of India.
10.2 Any disputes arising out of or in connection with this Agreement shall be resolved through arbitration in accordance with the Arbitration and Conciliation Act, 1996. The seat of arbitration shall be Raichur, India, and the language shall be English or Kannada.
11. CUSTOMER SUPPORT
For inquiries, support, or complaints, please contact us using the contact us form provided on the website.
12. MODIFICATION OF TERMS
MIQ Fitness reserves the right to modify or update this Agreement at any time. Changes will be effective upon posting on the Website, and continued use of services constitutes acceptance of the revised terms.
By proceeding to use MIQ Fitness services, you confirm that you have read, understood, and agreed to the above terms and conditions.