Welcome to MIQFitness.com! Below is our detailed shipping policy, carefully crafted to ensure a seamless experience for our customers, in compliance with Indian laws and regulations.
1. Digital Nature of Our Products
MIQFitness.com offers online fitness programs and digital products only. Since these are intangible goods, no physical shipping is involved. Upon successful purchase, customers will receive access to the program via email or an online account on our website.
2. Delivery Process
Instant Access:
Once the payment is completed and verified, customers will receive access to their purchased fitness program instantly or within 24 hours on their website account and notified via their registered email address.
Email Confirmation: A confirmation email containing the program link will be sent immediately after purchase.
Access Issues: If you experience delays or access issues, please contact us at info.miqfitness@gmail.com with your order details.
3. Serviceable Areas
As a digital service provider, MIQFitness.com is accessible worldwide, including all states and union territories of India. There are no geographic restrictions within India for accessing our programs.
4. Refund and Reshipping
Refunds: As per our refund policy, digital products once delivered are non-refundable unless there is a proven issue with access or content delivery. Please refer to our Refund Policy for more details.
Reshipping: Since no physical shipping occurs, reshipping is not applicable. However, if you lose access to your purchased program, we will assist in restoring access free of charge.
5. Customer Responsibilities
- Ensure that your email address is correct during checkout, as delivery depends on this information.
- Check your spam/junk folder if you do not receive the confirmation email.
- Contact our support team promptly for any technical issues or access problems.
6. Legal Compliance
This policy is governed by the laws of India, including but not limited to the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020.
7. Contact Information
For any questions or concerns regarding this shipping policy, please contact us:
Email: info.miqfitness@gmail.com
Business Hours: Monday to Friday, 9 AM to 6 PM (IST)
We strive to provide a seamless and satisfying experience. Thank you for choosing MIQFitness.com for your fitness journey!
This shipping policy is subject to change without prior notice. Please review it periodically to stay informed.