At MIQFitness.com, we value your commitment to your fitness journey and strive to deliver the best digital fitness programs. Please review our Cancellation and Refund Policy carefully before making a purchase. This policy is aligned with Indian laws, including the Information Technology Act, 2000, and the Consumer Protection (E-Commerce) Rules, 2020.

1. No Cancellation Policy

Final Sale: Once a purchase is successfully made on MIQFitness.com, cancellations are not permitted under any circumstances.

Digital Nature of Products: As our programs are delivered digitally and provide immediate access, cancellation of the order post-purchase is not feasible.

2. Refund Policy

No Refunds: MIQFitness.com maintains a strict no-refund policy for all purchases. Customers are encouraged to review the product details and make an informed decision before completing the purchase.

Exceptions for Technical Issues:

• In case of proven technical issues on our end that prevent access to the purchased program, we will resolve the problem promptly.
• If we are unable to resolve the issue within a reasonable timeframe (7 working days), a full refund will be considered, subject to verification of the claim.
• Refunds, if applicable, will be processed within 7-10 working days to the original payment method.

3. Customer Responsibilities

• Review Before Purchase: Customers are responsible for reading the program description and understanding the content before purchase.
• Technical Requirements: Ensure that you meet the technical requirements (like a stable internet connection and compatible devices) necessary to access our programs.
• Immediate Reporting: Any technical issues must be reported to info.miqfitness@gmail.com within 48 hours of purchase, along with proof of payment and details of the issue.

4. Legal Compliance

This policy adheres to Indian consumer protection and e-commerce regulations:

• The Information Technology Act, 2000, which governs digital and online transactions.
• The Consumer Protection (E-Commerce) Rules, 2020, ensuring transparency in services provided.

5. Contact Information

For queries regarding this Cancellation and Refund Policy, reach out to us:
Email: info.miqfitness@gmail.com
Business Hours: Monday to Friday, 9 AM to 6 PM (IST)

We are committed to addressing your concerns and ensuring a smooth experience with MIQFitness.com.

This Cancellation and Refund Policy is subject to change without prior notice. Please review it periodically for updates.